Nilex Mobile
Nilex Mobile enables you to respond to service requests anywhere, anytime. Whether you’re on the road or simply away from a computer, Nilex Mobile gives you the flexibility you need to deliver superior helpdesk support from anywhere in the world.
A Simple Solution with flexibility
With the trademark simplicity and ease-of-use of Nilex Enterprise Service Desk, the Nilex Mobile App allows you to:
- View all service requests assigned to your team
- Create new service requests
- Easily filter the service request list per field to access the exact information you need
- Update the status, priority, due date, request user, and many other fields in the service request
- Customize the displayed fields in your Service Desk list
- Easily navigate between views in an interface that’s specially designed for your iPhone or Windows Mobile
