Team/process grouping
Team/process grouping is a module that makes it easy for the IT organisation to work within more levels and processes shared on an unlimited number of groups.
These groupings are based on either logical or physical delimitations such as processes, competencies or geographical placements. This module is often used to set up a function or process decided division like Service Desk. Back Office, Problem, Change etc.
These groupings are based on either logical or physical delimitations such as processes, competencies or geographical placements. This module is often used to set up a function or process decided division like Service Desk. Back Office, Problem, Change etc.
