Reminder Function
Nilex Service Desk has an integrated Reminder Function that helps the Service Desk employee remembering those cases that has to be solved on a specific time.
- Personal reminders
- Technician reminders
- Group reminders
Overview of reminders in the case list
When you have set up one or more reminders, these will be shown with an icon in the case list.
- Set up reminders directly from the case list
- See the cases that have reminders added
