Nilex Quick Cases
The Service Desk employees often register a lot of cases in a normal day at work. That’s why it is important that the functions in the Service Desk tool makes it easy and fast to make new cases.
- Fast registrations of cases by means of Quick Cases templates
- All classifications and information will automatically be filled in
- Easy to create new Quick Cases templates
Fast registration and easy case management
The purpose of Quick Cases is that the Service Desk in an easy way will be able to register and handle those cases that frequently occur and cases with similarities.
It is easy to set up Quick Cases with the information and classifications that is needed. The Quick Cases can be used again and again filling in all the necessary information on new cases.
It is easy to set up Quick Cases with the information and classifications that is needed. The Quick Cases can be used again and again filling in all the necessary information on new cases.
